- mandy@tcsweet.com
- +86 186 8105 1103
TC Sweet is a pet supplies manufacturer.We make pet harnesses, collars, leashes and other pet supplies. We provide complete after-sales service for global wholesalers, local pet stores and cross-border sellers. We conduct strict quality checks before shipping. We offer standard after-sales plans to help you reduce inventory risks and build long-term partnerships.
As a direct manufacturer,TC Sweet strictly checks product quality before shipment.We provide standardized and transparent after-sales services.With flexible and efficient support, we help partners solve product-related issues quickly.
Our professional after-sales team follows up on every order.We reply to messages within 24 hours on working days and follow up on your requests to avoid delays.
All products pass full quality inspection before delivery to reduce quality risks. If workmanship or material defects occur, we will work with you to find a suitable solution.
We simplify return and exchange requests for wholesale orders. All rules are explained in advance. Eligible orders can be reviewed for return or exchange.
Besides basic return services, we supply original spare parts.We also support order adjustments and restocking plans.We offer stable supply for your long-term inventory needs.
All after-sales costs are clearly assigned based on responsibilities.There are no hidden handling fees or extra charges.All fees are clearly explained in advance.
Send order number, photos/videos of defective parts to our service email, and describe the product problem.
Our QC team reviews the issue against factory standards within 48 hours and sends you the result.
Once confirmed as a factory workmanship defect, we offer a suitable solution based on the specific situation.
Contact us within 30 days after receipt. Provide the order number and reason for return or exchange.
Upload photos/videos of damaged package, product defects, packing list and other proofs.
Wait for our official return approval. We will not accept products returned without approval.
After we receive and check the returned products, we will provide solutions within 3–5 working days.
Send your order number and photos/videos of defects for our QC check. If a factory defect is confirmed, we will discuss solutions together.
A small river named Duden flows by their place and supplies it with the necessary regelialia. It is a paradise
A small river named Duden flows by their place and supplies it with the necessary regelialia. It is a paradise
A small river named Duden flows by their place and supplies it with the necessary regelialia. It is a paradise
After shipment, the buyer found that 295 harnesses did not match the approved pattern. This caused an after-sales issue. High shipping costs and a complex claim process worried the buyer. Our after-sales and management team quickly provided priority support.
No Extra Cost for the Buyer：We cover all related costs.
We cover return shipping costs and import taxes.
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The little rotter have it bugger all mate arse cup of tea old a loo.
The little rotter have it bugger all mate arse cup of tea old a loo.
The little rotter have it bugger all mate arse cup of tea old a loo.
CUSTOM YOUR DOG LEASH FOLLOW YOUR REQUEST
Fast Sampling: 7 working days from confirmation to shipment
YOUR DOG COLLAR FOLLOW YOUR REQUEST
Fast Sampling: 7 working days from confirmation to shipment
